Carmar Insurance Agency (“Carmar,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information in connection with our website, services, and communications, in compliance with applicable California privacy and insurance laws.

1. Information We Collect

We may collect the following types of information:

• Contact information (name, address, email, phone).
• Date of birth and driver’s license information.
• Vehicle information (year, make, model, VIN).
• Business information, including payroll, revenue, and operations.
• Insurance and claims history.
• Documents or data you provide to us.
• Limited technical data such as IP address, browser type, and usage data when you visit
our website.

2. How We Use Your Information

We use your information to:

• Provide insurance quotes, proposals, and options.
• Submit, service, and administer insurance policies.
• Communicate with you regarding your account, coverage, and renewals.
• Process payments and perform billing functions.
• Comply with legal, regulatory, and licensing requirements.
• Improve our website, systems, and customer service.

3. Sharing of Information

We may share information with insurance carriers, underwriters, managing general agents, service providers (such as IT and inspection vendors), and regulators when necessary to provide services or comply with the law. We do not sell personal information.

4. Your Rights (California Residents)

Last Updated: 11/17/2025
Subject to applicable law, you may have the right to request access to the personal information we hold about you, request deletion, or request correction of inaccurate information. To exercise these rights, please contact us at [email protected] or 562-803-4000.

5. Cookies & Website Data

We may use cookies and similar technologies to help operate our website, enhance security, and understand usage patterns. You can adjust your browser settings to manage cookies.

6. Data Retention

We retain records for as long as necessary to provide services and comply with legal, regulatory, and business requirements. Insurance records are often retained for 5–7 years or longer as required.

7. Security

We use reasonable administrative, physical, and technical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will indicate the most recent revision.

10. Contact Us

Carmar Insurance Agency
10022 Tristan Drive
Downey, CA 90240
Email: [email protected]
Phone: 562-803-4000